Cookie Policy — WrapConnect
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Cookie Policy

Last updated: 1 April 2026  ·  Effective: 1 April 2026
We keep our cookie usage minimal. We use essential cookies to make the site work and, with your consent, analytics cookies to understand how visitors use our site. We do not use advertising or tracking cookies.

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit, such as your preferences or whether you're logged in.

Similar technologies include local storage, session storage and pixel tags. This policy covers all of these.

2. Cookies We Use

2.1 Essential Cookies (Always Active)

These cookies are necessary for the website to function. They cannot be disabled.

CookiePurposeDuration
__session Maintains your login session when you're signed in to WrapConnect Session / 30 days
csrf_token Security token to prevent cross-site request forgery attacks Session
cookie_consent Stores your cookie consent preferences 1 year

2.2 Analytics Cookies (Consent Required)

These cookies help us understand how visitors interact with our website. All data is anonymised or pseudonymised. We only set these with your consent.

Cookie / ToolProviderPurposeDuration
mp_* (Mixpanel) Mixpanel Anonymised analytics — pages visited, features used, conversion funnels. No personally identifiable data shared. 1 year
intercom-* Intercom Supports the in-app chat widget and records support conversations 9 months

2.3 What We Do NOT Use

We do not use:

  • Advertising or retargeting cookies
  • Social media tracking pixels
  • Third-party behavioural tracking
  • Google Analytics (we use Mixpanel with privacy-preserving settings instead)

3. Managing Cookies

Browser settings

You can control cookies through your browser settings. Most browsers allow you to:

  • View cookies currently stored
  • Delete individual cookies or all cookies
  • Block cookies from specific sites
  • Block all third-party cookies

Note: blocking essential cookies will affect website functionality, including your ability to stay logged in.

Browser-specific guides

Opt-out tools

4. Your Consent

When you first visit our website, we display a cookie banner asking for your consent to non-essential cookies. You can accept all cookies, reject non-essential cookies, or manage your preferences individually.

You can change your preferences at any time by clearing your cookies and revisiting the site, or by contacting us at hello@wrapconnect.app.

5. Updates to This Policy

We may update this Cookie Policy if we add new features or third-party services. The "Last updated" date at the top of this page reflects the most recent version.

6. Contact

Questions about our cookie usage: hello@wrapconnect.app

For broader data protection questions, see our Privacy Policy.